Travertine Coffee Table Set of 2

Furniture Returns Policy

We hope you love everything you purchase from us, but we understand there are certain circumstances where you may want to return a product.
As a small boutique business, we are very transparent with our returns policy.
This piece is classified as part of our furniture range, and the following will apply:

• Returns on furniture pieces will be offered a store credit only
• For refunds, a restocking fee of 20% will apply
• All delivery fees are non-refundable

Please choose carefully
We recommend that you carefully consider your measurements, and the style and colour of this item before finalising your order with us.
Any returns on this item due to change of mind will attract a restocking fee of 20% of the price of each item.
Any items to be returned must be in original, saleable condition.
Please note: It is the responsibility of the customer to arrange safe delivery of the item back to our store within 14 days of purchase.
Should a pickup be required, a charge will apply.
Your original delivery fee will not be refunded. 

Faults or other queries
If you believe you have received a product with a fault, we're here to help.
Please contact us by emailing shop@pepperwhites.com.au with your order or receipt number, and a member of our team will get in touch with you directly.
Where possible, please include a photograph of the item to help us resolve this for you as quickly as possible.

Dispatch

We do everything we can to get your packages out the door as soon as possible. Our team works hard to ensure the majority of our orders are packed and shipped within 1-2 business days. Should anything delay your order leaving us, a member of our team will be in touch.

Shipping Calculation

FREE SHIPPING is available for most orders* over $200 going to select Metro areas.
The cost of shipping is calculated based on the cubic weight of your item and their destination.
As soon as your package has been collected from us you will receive tracking information that allows you to follow its progress.
*Free shipping does not apply to sale items and bulky pieces including furniture and some rugs. Selected other items may not be eligible for free shipping. In this case it will be noted in the product description.

Courier Delivery

We use a number of courier networks to ensure your parcel gets to you as soon as possible.
There can sometimes be delays on these networks due to couriers staff shortages. To ensure your parcel arrives on time we do recommend allowing plenty of time to account for possible delays, especially during busy periods such as Christmas and Mother's Day.